A4 — Terms: pay what you think you owe

DRAFT — lawyer review required Status: Publishable draft, not yet live Last updated: 14 september 2026

Internal notes (not for publication) are marked ▸.

Terms

[Company name] · [Address] · KvK [KvK number] · VAT [VAT number] · [email] ("we", "us")

1. What these terms cover

These terms apply when you use rolf.london to set the price for work we have done for you and receive an invoice.

2. How the price is set

You decide the amount. There is no fixed price and no maximum. The amount must be more than €0; the lowest amount our payment provider accepts is €0.50.
You tell us whether you are a private person or a business, and where you are based. This determines the VAT on your invoice.
When you press Pay, you pay immediately through Stripe. Once the payment succeeds, the amount becomes the agreed price for the work and an invoice, marked as paid, is issued. You and we both receive it by email. If the payment does not go through, no invoice is issued and nothing is owed through this page.
Please check the amount and your details before paying. An issued invoice cannot be changed; mistakes are corrected with a credit note and a new invoice.

3. VAT

Private persons: the amount you enter includes 21% VAT.
Businesses: the amount you enter excludes VAT. VAT is added on top, and the total is shown before you pay.
EU businesses: if you give a valid EU VAT number, VAT may be reverse charged. The VAT number is optional; without a valid one, Dutch VAT is charged. If VAT is reverse charged or not due, the total equals the amount you entered.

4. Payment

You pay immediately when you press Pay, via Stripe, using a payment method Stripe offers. We never see or store your card details. There is no payment term and no bank transfer.

Refunds: if we agree to refund all or part of a payment, we refund it through Stripe and issue a credit note. A chargeback is also processed with a credit note.

5. Right of withdrawal

▸ Background: under Dutch law a consumer's 14-day right of withdrawal does not apply to a service contract that has been fully performed, if performance started with the consumer's express prior consent (art. 6:230p sub a BW). If a consumer withdraws while a service is partly performed, a proportional amount is due (art. 6:230o BW). Source: https://wetten.overheid.nl/BWBR0005289/ (Boek 6, art. 230o–230p). ⚠ Lawyer: is the pay-what-you-want page itself a distance contract, or only the invoicing of an already-performed service agreed offline? That decides whether these rules and the pre-contract information duties (art. 6:230m BW) apply at all.

Draft text: You use this page after the work has been fully performed. By sending the invoice you confirm the work was done at your request. The right of withdrawal does not apply to services that have been fully performed.

6. Your data

We use your details to issue and send the invoice and keep it for our tax records. See our privacy statement.

7. Complaints

Not happy after all? Email [email]. We'll respond within [14] days.

8. Law and disputes

Dutch law applies. Disputes go to the competent court in [city], Netherlands. If you are a consumer, this does not take away the protection given to you by the mandatory law of the country where you live. ▸ ⚠ Lawyer: confirm wording (Rome I art. 6 for consumers).

9. Changes

We may update these terms. The version that applies is the one shown when you pressed Pay.

▸ ⚠ Items for lawyer

Minimum wording (€0 not allowed; €0.50 technical minimum) and no-maximum.
Legal nature: price set unilaterally by the client after performance — is it an enforceable agreed price once the invoice is issued?
Distance-contract classification and withdrawal wording (6:230m/o/p BW).
Refund and chargeback wording.
Governing law and forum clause for consumers abroad.